SAN FRANCISCOâ"Google is trying to upstage Siri, the sometimes droll assistant that answers questions and helps people manage their lives on Appleâs iPhone and iPad.
The duel begins Monday with the release of a free iPhone and iPad app that features Google Now, a technology that performs many of the same functions as Siri.
Itâs the first time that Google Now has been available on smartphones and tablet computers that arenât running on the latest version of Googleâs Android software. The technology, which debuted nine months ago, is being included in an upgrade to Googleâs search application for iOS, the Apple Inc. software that powers the iPhone, iPad and iPod Touch. Itâs up to each user to decide whether to activate Google Now within the redesigned search app.
Google Nowâs invasion of Siriâs turf marks Google Inc.âs latest attempt to lure iPhone and iPad users away from a service that Apple built into its own devices.
Google quickly won over millions of iPhone users in December when it released a mapping application to replace the navigation system that Apple dumped when it redesigned iOS last fall. Appleâs maps application proved to be inferior to Googleâs ousted service. The appâs bugs and glitches made Apple the butt of jokes and fueled demand for Google to develop a new option.
Apple has been losing to Google on other fronts in a rapidly growing mobile computing market, an arena that was revolutionized with the iPhoneâs release in 2007. Smartphones and tablet computers running Googleâs free Android software have been steadily expanding their market share in recent years, partly because they tend to be less expensive than the iPhone and iPad. At the end of 2012, Android devices held about 69 per cent of the smartphone market while iOS held about 19 per cent, according to the research firm IDC.
Androidâs success has been particularly galling for Apple because its late CEO Steve Jobs believed Google stole many of its ideas for the software from the iPhone. That led to a series of court battles over alleged patent infringement, including a high-profile trial last year that culminated in Apple winning hundreds of millions in damages from Samsung Electronics, the top seller of Android phones. That dispute is still embroiled in appeals.
The rise of Android also is squeezing Appleâs profit margins, and has contributed to a 40 per cent drop in the companyâs stock price since it peaked at $705.07 (U.S.) last September around the time that the iPhone 5 came out.
Androidâs popularity is good news for Google because the companyâs services are built into most versions of the operating system. That brings more traffic to Google services, creating more opportunities for the company to sell ads â" the main source of Googleâs revenue.
Siri is billed by Apple as an âintelligent feature.â Since the technologyâs release in October 2011, Apple has made it a centerpiece of some marketing campaigns that depict Siri and its automated female voice as an endearing and occasionally even pithy companion.
When asked for an opinion about Google Now, Siri responded: âIf itâs all the same to you, Iâd rather Google later.â
Google believes its Siri counterpart is smarter because Google Now is designed to learn about a userâs preferences and then provide helpful information before itâs even asked to do so. The technology draws upon information that Google gleans from search requests other interactions with the companyâs other services. Knowing a personâs location also helps Google Now serve up helpful information without being asked.
âThis concept of predicting your needs and showing you them at the right time is unique to Google Now,â said Baris Gultekin, Google Nowâs director of product management. âWe want computers to do the hard work so our users can focus on what matters to them so they can get on with their lives.â
If the technology is working right, Google Now is supposed to do things like automatically tell people what the local weather is like when they awaken to help decide what to wear and provide a report on traffic conditions for the commute to work. During the day, Google Now might provide an update on the score of a userâs favourite sports team or a stock quote of a company in a userâs investment portfolio. On a Friday evening, Google Now might offer suggestions for movies to see or other weekend events tailored to a userâs interests. For international travellers, Google Now might provide currency conversion rates, language translations of common phrases and the time back home.
Most of this automatic information is provided in summaries that Google calls âcards.â Like Siri, Google Now also is equipped with voice technology that allows it to respond to questions and interact with users, though it hasnât shown the wit that amuses some of Siriâs users.
The Google Now app for iOS isnât as comprehensive as the Android app, which only works on devices running on the latest version of Android â" known as âJelly Bean.â Some of the Android features missing from Google Nowâs iOS app include cards for showing airline boarding passes and movie tickets bought though online vendor Fandango. Both of those options are available on the iOS through Appleâs built-in Passbook feature thatâs designed to be a digital wallet.
Google Nowâs expansion on to the iOS underscores Googleâs ambitions for the service. The company, which is based in Mountain View, Calif., views it as a pivotal tool in its effort to peer deeper into its usersâ brains. In doing so, Google believes it will be able to provide more useful services and also show more relevant ads. For Google Now to become more intuitive, it needs to widen its availability.
âThe more you use Google Now, we will have a better chance of understanding what your needs are and providing you with the right information,â Gultekin said. âItâs a virtuous cycle.â
Gultekin declined to discuss whether there are plans to make Google Now apps for mobile devices running on Microsoftâs Windows system. He also refused to comment on speculation circulating in technology blogs that a Web version of Google Now will be offered as a replacement for iGoogle, a tool that allows people to encircle the Google search engine with a variety of services suited to their tastes. IGoogle is scheduled to close in November.
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