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(Best Syndication News) - Today, AT&T has released a free technical support mobile phone app for their AT&T U-verse customers. The new app is called the AT&T U-verse Service & Support Tool. Customers will be able to use the app to determine if the service is working, or get notification if there is an outage in the area. The app will also be able to remotely restart the U-verse equipment, and more.
The app works with U-verse TV, U-verse High Speed Internet, and U-verse Voice. With the utility tool, customers will be able to know if their service is up and running at any time with the U-verse Service Check feature. If there is an outage in the area an email or text notification can be sent to inform them of the status.
The app also has a collection of frequently asked questions step-by-step guides that walk customers through using their service. There are 30 of these helpful user tips for their AT&T U-verse service.
If a customer is away from home and needs to restart their U-verse TV receiver or residential gateway, they can do this all remotely from their smartphone.
If the customer is stumped and needs to get help from AT&T customer service, they can chat online with the agent with this app.
The U-verse tech support app is free for subscribers of their service. There is no extra charges for using this app.
Not every mobile phone is supported. Currently the app supports iPhone, BlackBerry, or Android devices. To check availability and to get the free tech support U-verse app visit AT&T [1] .
By: Julie Marcus
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