Wednesday, May 27, 2015

iMessage crashing or can't open it after getting a message with Arabic characters? Try this fix

imessage icon ios 7

Some users are reporting problems with iMessage after getting a message with Arabic characters.

The problem seems to be getting aggravated as users are sending the message to their family and friends as a prank.

A quick search [1] on Twitter suggests that the problem is affecting quite a few users.

Reddit user Andrew623224 [2] complains:

My buddy messaged me this evil line of code and ever since, it will not allow me to open the stock Message app on my iPhone 6 (iOS 8.3). I tried restarting my phone, but nothing helped. When I tap on the Message app, it just opens to a white screen and closes immediately.

Note, I’ve removed the code for obvious reasons. It looks like another type of message, again with Arabic characters can even turn off the iPhone.

It is forcing some users to restore their iPhone. Reddit user TheSecondAccountYeah [3] has provided the following solutions to fix the iMessage crashing issue, which seems to be helped some users, so I would recommend trying it out.

If your iMessages are crashing then just go to your photos app, send ANY picture to whoever sent the text, or whoever you sent it to. Now open your messages. Boom.

Edit: If this doesn’t work, have the person who sent it to you send a photo. Still doesn’t work? Go into your iMessage on a Mac if possible and delete the character texts. Retry the first and second method.

Edit 2: to everyone saying “a random number sent me the text and now I can’t get back in” you can open the iMessages app and when it crashes double tap the home button and look from the app preview to see the number.

Edit 4: IMPORTANT IF YOU RECEIVED THE MESSAGE IN A GROUP MESSAGE, YOU MUST RESPOND TO THAT EXACT MESSAGE.

Since the Messages app opens to the last conversation, which is the message with Arabic characters that caused iMessage to crash, asking the person to send a message in this conversation seems to resolve the issue.

You could also disable iMessage (Settings > Messages > iMessage) on your iPhone to prevent someone from targeting you with the malicious messages until Apple releases a patch to fix the issue.

Did you face this issue? Let me know if the above method resolved the issue.

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Links
  1. ^ search (twitter.com)
  2. ^ Andrew623224 (www.reddit.com)
  3. ^ TheSecondAccountYeah (www.reddit.com)

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