Jaguar Land Rover MENA has announced the launch of specially created regional mobile apps to further enhance its personalised customer experience.Â
The introduction of the free apps is a regional first for the British manufacturer and comes after considerable investment into the research and development of mobile technology and customer trends in the Middle East.
The Jaguar Land Rover mobile apps will be available as a free download from iTunes for iPhone/iPad users, and through BlackBerry App World for BlackBerry users, and is aimed at both existing and potential customers. The fully integrated mobile apps are available in three languages; English, Arabic and French with the default language determined by the language of the device.
For Jaguar: Search Jaguar MENA customer care in iTunes and Blackberry App World.
For Land Rover: Search Land Rover MENA Customer Care in iTunes and Blackberry App World.
Some of the features of the Jaguar Land Rover MENA Mobile Apps include iCatalogue, Book a Test Drive, Directory Listings, SOS and Smart Service
Request as well as a Survey function, the latest news and promotions from across the region and social media connectivity. Those looking at a potential purchase can browse a selection of vehicles using the iCatalogue feature, which provides an overview of new models, nameplates and accessories. Users can retrieve details of a specific model, obtain facts and figures or configure the vehicle, select wheel and colour choice, and take a 360 view of a selected vehicle.
An added facility allows customers to book a test drive using GPS technology which automatically sends the request directly to the dealer closest to the customer. GPS is also utilised via a search option to identify and provide contact details for the nearest showrooms and service centre facilities. In case of an emergency, MENA Total Care Roadside Assistance provides iPhone and BlackBerry users an immediate SOS emergency connection to the Total Care centre in their exact location.
The Smart Service Request facility makes it easy to book a service appointment.
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